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jlam1
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Message 1 of 8
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Briefly ask your question... drivers seem to be unavailable for Win 10 designjet 500

HP Recommended
Designjet 500
Microsoft Windows 10 (64-bit)

after scouring the internet for Win 10 drivers for my low useage Designjet 500 42, I have come to the conclusion that HP doesn't want these to be available. Every link that various people has noted is a dead end at the HP site. I get that they want to sell new equipment, but at least let people make the decision to upgrade. Sorry for the rant.

 

  I am looking for drivers that will work for Win 10 and my designjet 500 42. The computers are win 10 64bit. Can anyone help? 

  Don't know where else to get HP drivers.

thanks for all responses.

7 REPLIES 7
Shwetha
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Message 2 of 8
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Dear Customer,

 

Please find the driver link for windows 10

 

https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-designjet-500-printer-series/25301/swI...

 

Regards

HP

 

 

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DJ_Exprt
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Dear Customer,

 

Please find below URL to download driver for HP Designjet 500 printer series.

 

https://support.hp.com/us-en/drivers/selfservice/hp-designjet-500-printer-series/25301

 

From the list of Operating System, please select appropriate operating.

 

Regards,

Prasad

 

Although I am HP Employee

I am speaking for myself and not for HP

 

Please click the Thumbs up icon below to say “Thanks” for helping! .

If my post help resolve your issue, please mark as "RESOLVED

I am an HP employee.
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jlam1
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This is the driver for Windows 7. This doesn't work on a Windows 10 machine. All my Win 7 machines work fine. The Windows 10 do not. what I really need is a WIn 10 driver or a work around.

thanks

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DJ_Exprt
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Message 5 of 8
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 Dear Customer,

 

The driver UWL provided does support windows 8.1 and windows 10.

 

 

HP Designjet 500 and 510 HP-GL/2 and HP RTL 32-bit driver

system software Manager Icon
Email 64-bit details
7.102.6 MBSep 18, 2015Download
 
HP's Terms of Use
Details

Type:

Basic Drivers

Version:

7.10

Operating systems:

Windows 10 (32-bit)

Release date:

Sep 18, 2015

File name:

Description:

This is the release of the HP Designjet 500 and 510 HP-GL/2 and HP RTL 32-bit driver

Fix and enhancements:

  • Support for W8.1 and W10

 

Regards,

Prasad

I am an HP employee.
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jlam1
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Is the 32 bit file interchangeable with the 64 bit. I should have been more specific. I have Win 10 64 bit machines. 

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DJ_Exprt
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Dear Customer,

 

Driver for 32 bit cannot be inerchanged with 64 bit. You may download the driver for windwos 64 bit OS from below URL's

 

https://support.hp.com/us-en/drivers/selfservice/hp-designjet-500-printer-series/25301

 

http://ftp.hp.com/pub/softlib/software12/COL48412/pl-117454-1/hpdj510wx64glen.exe

 

Regards,

Prasad

 

Although I am HP Employee

I am speaking for myself and not for HP

 

Please click the Thumbs up icon below to say “Thanks” for helping! .

If my post help resolve your issue, please mark as "RESOLVED

I am an HP employee.
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davidzuts
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To hp employee above the driver you list only works when the plotter has the gl2 card installed. Since most DJ500 do not have the card installed it will not work. HP does not provide the pcl3 driver to windows 10.

 

https://support.hp.com/us-en/document/c04658195

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