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Burnt/shorted out or blown printheads - L25500 latex printer

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Microsoft Windows 7 (64-bit)

I have this problem every once and while. When a printhead will short out and create this little burnt spot on the electrical connections (see photo below).

The printhead will be fine before hand then the printer will ask to replace a printhead and I'll take it out, inspect it, clean the connections and put it back in. Then the printer usually will ask again, I reseat the printhead and it then it works fine, but sometimes it will just get worse until it shorts the printhead and I'll smell this burnt smell from the printhead. Then I know it's done. There goes how many hundreds of dollars.

Is this the printer doing this or the printhead? Is there something that can be done in the service menu?

This printer is fairly old, but my other printer the z6200 just doesn't do this sort of thing ever and it's pretty old. I've had nothing but trouble with this printer and I hope it's just the printers age and not HP's engineers.



20180628_154340-2 (Custom).jpg

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Hello @TylerJ1

Can you post your question on ? From there you will be able to get a better answer.

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