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07-05-2016 05:21 AM
Hello,
I have 3 messages showing:
- The scanner lamp needs replacement
- The scanner's air filters needs replacement
- Maintenance kit #1 required. Pleace contact HP to order the kit.
Could you let me know the part number(s) i would need to order?
Cheers
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Accepted Solutions
07-05-2016 09:52 AM
Hi,
Here is the part number Q1277-60013 FLUORESCENT LAMP
The filtes should come with the lamp.
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
07-13-2016 09:21 AM
Hi,
Yes, those are the correct instructions to replace it.
Also, if you touch the question mark on the scanner touch panel, it will open the user guide, those instructions are there too.
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
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