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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Re: Can I change the paper size in my DeskJet?

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01-26-2019 04:42 AM
So I got this packet of 10x13cm sticky backed photo sheets with my printer and I can't work out if I can print on them. Have I missed something? If anyone can let me know if it's possible for me to print on them and how I'd much appreciate it, thanks for taking the time to read this and maybe even help me!
01-26-2019 09:54 AM
I would guess that the paper is "Social Media Snapshots Paper".
If that is the case, it appears the photos are printed from an "app" from Apple or Google.
The Specifications indicate the 4x5" paper size is not a supported (standard) size. The how-to instructions (below) explain that you can adjust the expected Paper Size to "Custom" in the Embedded Web Server (EWS) to accommodate the size.
Open EWS
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Related:
Open the print instructions in the app to view and set the print settings (step 2), including the paper size and paper type (photo paper).
How to > topic Print > subject list Instructions & Settings
Printing Photos on Social Media Snapshots Paper
These little photo papers are "sunlight" sensitive. Display / store photos printed on this paper away from direct sunlight to help preserve the image on the paper.
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP DeskJet 3720 All-in-One Printer
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