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‎09-21-2016 01:35 AM

HP Recommended
Product: HP DesignJet T7100 Printer
Operating System: Microsoft Windows 8.1 (64-bit)

Our local vendor has just notifed us that "HP 761 Gray 400-ml Ink  (M995A)" is obslete and can not be delivered to us anymore. Can "HP 761 Gray 400-ml Ink  (M995A)"  be replaced with "HP 761 Dark Gray 400-ml Ink (CM996A) " ? Without affectinf the quality of colored and b/W prints? What about the printhead? I guess , for printheads there will not be a problem as both work on the same printhead "HP 761 Gray/Dark Gray Printhead (CH647A)"

1 ACCEPTED SOLUTION

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‎09-21-2016 02:05 AM

HP Recommended

Hi,

 

Firstly ths slot is for different ink, printer won't accept it and secondary if accepted, it will print DARKER.

 

Regards

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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4 REPLIES 4

‎09-21-2016 02:05 AM

HP Recommended

Hi,

 

Firstly ths slot is for different ink, printer won't accept it and secondary if accepted, it will print DARKER.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-21-2016 02:40 AM

HP Recommended

Thanks a lot for your feedback.

 

you are right. Pleas have a look on the picture.

 

But How can i know if HP has declared this item as obsolete or not? What are the alternatives as the rest of item for the same plotter are still available20160921_102447 (2).jpg

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‎09-21-2016 04:01 AM

HP Recommended

Thanks a lot for your feedback.

 

you are right. Pleas have a look on the picture.

 

But How can i know if HP has declared this item as obsolete or not? What are the alternatives as the rest of item for the same plotter are still available20160921_102447 (2).jpg

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‎09-21-2016 11:40 AM

HP Recommended

Hi,

 

I found the ink available for sale on the HP site

 

http://store.hp.com/us/en/pdp/hp-761-400-ml-gray-designjet-ink-cartridge

 

Not sure why the vendor say that this ink cartridge is obsolete

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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