Create an account on the HP Community to personalize your profile and ask a question
11-13-2017 04:10 PM
Hi everyone. I purchased DesignJet 650C from a very nice, older gentelmen and he assured me that it will work with Windows 8. Well it doesn't. It looks like HP doesn't offer a driver for Windows 8 so does that mean I am out of luck? Thnak you for your help.
11-14-2017 10:11 AM
Well that's the problem. I can't find driver for windows 8 so I am not using anything.
When I say it's not working, I mean there is no driver so i can't get it installed so I can't get it to work.
Is there a way around having windows 8? can I install something else to windows 8 that will let me use the drivers available on HP site? Thank you
11-14-2017 05:12 PM
I went to the HP support and went through software and driver and once you change it to xp 64 it gives you a folder, pretending there is a download, but one you open it, there is no driver to download. It just gives you instruction how to enter the info to find driver you need. lol. circles you right back. if you are bored and feel like cheking it out the printer is DesignJet 650C and there are several options and you have to choose the one with just those numbers.
I completely understand if you don't want to look. Thank you very much for trying.
11-14-2017 07:25 PM
By the way, have you tried "add a printer" in Windows 8? It might have the driver for the 750C which will work with your 650C I believe. Go to "Devices and Printers", go to "Add a Printer", select "HP" and it should bring you up a list of printers.
11-15-2017 11:28 AM
Hi. Yes I still need it. I took our xp computer home last night, it was connected to another plotter and it would not connect to internet so I couldn't use it at all. Actually it would say on it that it's connected but when I would try any websites, it would say that it couldn't open them. anyways, my ex husband came over and managed to get it to do an update, which took about 3 hrs and after that the computer is connecting to internet and actually pulling up wedsites. Once I got to the office, I tryed downloading the driver again, the guy I bought it from game me a disk but it would not show the driver folder for some reason, but today, it showed the driver and I was able to download it connect the printer to that computer.
Now, it wont print test page. I used troubleshooting and did the only two things they seggest : removed the driver and reinstalled it and made sute it's windows zp driver. Still not prining.
I still would like to download it to the Windows 8 computer so if you can help me with that, I would really appreciate it. My email is firstname.lastname@example.org. Thank you