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CompositeCMYK colors not printing (Blue = Purple) but Pantone Works

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DesignJet Z5200ps
Microsoft Windows 10 (64-bit)

My Z5200 is printing purples instead of blues for CMYK (i.e. JPG) but correctly for Pantone Colors.


This happens in all programs. As example Adobe Illustrator - I have a vector image and a bitmap of the exact same item. I get the correct blues from the vector, and purples from the bitmap on the same file.  

It is not hardware - I even bought new printheads to verify.  

It was working correctly from Windows 7. I updated the OS, and installed the latest drivers. Same issue. Any suggestion will help.




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We have the same problem and so far have not found a solution.  I've had techs here to look, changed paper, recalibrated and pretty much exhausted every option.  It has to be a problem in communicating with Windows 10 OS.

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