Create an account on the HP Community to personalize your profile and ask a question
12-05-2021 07:29 AM - last edited on 01-14-2022 06:43 AM by JessikaV
FIRM WARE UP TO DATE IF YOU CAN BELIEVE HP(BUT YOU CAN NOT)
CARTRIDGE DAMAGED REPLACED WITH NEW STILL THE SAME CLEANED PRINTHEAD
RAN HP c04525354 DOES nothing but waste time it can be be followed and does NOTHING. AT MY WITS END HAVE SPENT WEEKS TRYING TO RESOLVE HAVE BOUGHT 8 NEW HP CARTRIDGES AND STILL NOT A THING HELPS. HP ONLY WANT TO SELL PRODUCT NOT HELP WITH PROBLEMS THATS ON YOU. HELP ME PLEASE ?
12-05-2021 09:54 AM
What version of firmware is showing as installed? How old is the printhead?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
12-05-2021 10:45 AM
THE PRINTHEAD IS 1 YEAR OLD BUT ONLY ONE CARTRIDGE OF INK USED THE UNIT IS PRACTACILY BRAND NEW.
THE JUST CHANGED CARTRIDGE AND STARTED HAVING PROBLEMS I HAVE SINCE BOUGHT SEVERAL CARTRIDGES TRYING TO FIND ONE THAT WORKS.
TRYED TO CLEAN PRINTHEAD TO KNOW AVAIL
RAN HP CARTRIDGE RELEASE ABOUT CARTRIDGE ERRORS T130 NG. IT DOES NOTHING BUT WASTES A WHOLE LOT OF TIME
HP DOES NOT MAKE IT EASY.
THANKS FOR YOUR INPUT.
Didn't find what you were looking for? Ask the community