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Desigjet 500PS Fault in screen "Warning 61:05

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Designjet 500PS
Microsoft Windows 10 (64-bit)

Hello all,

I have a plotter Designjet 500PS 42". He is connect to a printserver from  TP-Link type TL-PS110U.

He has print before but now I receive all the time an error like above when I try too print something.

I use windows 10 64 Bits operation system.

I clean already the contacts from the cartridges and inside. Didn't help. After I replace the black toner but didn't help either.

What can I do so that the above error dissapear?

Thanks for all your help.

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System Error: 61:05
Error Processing Job. This Error Code only appears in HP DesignJets
800 Series, or in the HP DesignJet 500 and 510 Series with an HPGL/
2 card installed, when processing either a PostScript or HP-GL/2
Corrective Action: Try the following:
􀂄 Switch the Printer Off and wait a few minutes. Switch the Printer
On again and resend the file that you were trying to print.
􀂄 If the Error Code reappears after resending the file, then try
generating the file again and try to print again.
􀂄 If the file that is causing this error is PostScript, check if it is
Binary. If the file is Binary, use AppleTalk to send the file to the
Printer. If AppleTalk is not being used to send the Binary file to
the Printer, then change the PostScript settings to Binary through
the Front Panel (Set-up menu / PS settings / Encoding / Binary).
􀂄 If the Error Code continues to reappear, check for a new release
of the Driver.

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I try to connect an older notebook with windows 7 64Bits and the plotter works fine.

I download the last drivers from the hp website but still appear that error on pc's with windows 10 64bits.

During installation I can't choose exact our own plotter. Out plotter is the HP Designjet 500PS


During installation I can choose for the following plotter but in the list is missing ours.

All of them don't work on windows 10.


HP Designjet 500 24+ HPGL2 card

HP Designjet 500 42+ HPGL2 card

HP Designjet 500 plus 24

HP Designjet 500 plus 42

HP Designjet 500 PS plus 24

HP Designjet 500 PS plus 42

HP Designjet 500 PS24+HPGL2 card

HP Designjet 500 PS 42+HPGL2 card

HP Designjet 510 24in printer

HP Designjet 510 42in printer

HP Designjet 510PS 24in printer 

HP Designjet 510 PS 42in printer


Also I try too look into the menu from the plotter but I don't see anywhere where I can change  de codering in binair.

And in the menu says. No I/O cards installed


What can I do more?

The printer is connect with USB cable to a print server from TP-link Type TL-PS110U




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