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‎03-09-2022 02:50 PM

HP Recommended

Hello, we have a Design Jet L26500 large format printer.  The error message says, "Printer Cartridge Expired" and it won't allow us to continue printing.  Is there a simple work around for this, as our cartridges still have plenty of ink, even though they are "expired".  Please help!

1 REPLY 1

‎03-21-2022 08:30 AM

HP Recommended

Hi,

there's nothing else to do with this cartridge, it`s already written as "Bad" or "Empty" or just has a bad chip. You can check connectors at first for some ink on them inside printer (pip`s)  or on cartridge itself, causing bad contact and try reinserting again few more times following replacement procedure. It often happens with cartridges from third party. Only solution so far is new cartridge.

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