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twdba
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DesignJet 500 ps bo longer showing ARCH A thu ARCH D as paper size options

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DesignJet 500 ps
Microsoft Windows 10 (64-bit)

We used to be able to select ARCH A thru ARCH D for the Size is drop down under paper size. Those selections have disappeared. According to our IT vendor, a recent update to windows no longer supports this.  Anyone know different?

 

plotter paper sizePNG - Copy.PNG

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jasonmiamifl
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You simply use the    CUSTOM    option to set your own print sizes & save them... if you always print the

same size.... go to the printer  property &  to the      print preference..    use custom option to set

the size you want.... layout....  print quality...   then save it....      APPLY       to set as default.

 

You can setup any sizes, depend on your images to print & media rolls you have...

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twdba
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Thank you for your reply. I was aware of that solution. I was trying to determine if there was a driver that the print server would download so I would not have to go to each user's pc and apply this custom fix.

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