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DRAKCA
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Message 1 of 3
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DesignJet 510 Printhead Error

HP Recommended
DesignJet 510
Microsoft Windows 7 (64-bit)

Hi All,

 

Would appreciate a little help.

 

We have a DesignJet510. The black ink started to fade and was not low ink so presumed printhead issue.

Bought new printhead (Hp 11) from HP and installed however the new printhead is not being accepted showing Fault Code: 0034.

 

I found a printhead (HP 11) from an older machine which is accepted but prints the same with the black not fully coming out.

 

Any ideas?

 

Thanks.

 

DRAKCA

2 REPLIES 2
cyun
Level 3
Level 3
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Message 2 of 3
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HP Recommended

Hi Drakca,

 

Pls click below link to HP Support Page for more details and contact HP for support.

 

 

HP11 Support Page

 

Hope this helps.

Although I am HP Employee
I am speaking for myself and not for HP

Please click the Thumbs up icon below to say “Thanks” for helping! .
If my post help resolve your issue, please mark as "RESOLVED"
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rasheddul
Level 7
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Message 3 of 3
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HP Recommended

Please update the latest firmware from

 

https://support.hp.com/gb-en/drivers/selfservice/hp-designjet-500-printer-series/25301

 

Problem will solved

 

 

Regards 

Rashed

 

 

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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