Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Level 1
11 9 0 0
Message 1 of 2
Flag Post

DesignJet Z6200 "Paper Too Big"

HP Recommended
Microsoft Windows 7 (64-bit)

I had 60" plain paper loaded last week and printed just fine. Then, switched to a smaller roll of photo paper. Today, I went to reload the 60" roll and it keeps telling me "paper too big." No matter how many times I unload, reload, etc... it keeps giving me the error when I try to load the roll. 


I completely disconnected the printer from the computer, performed a factory reset, & verified proper firmware version. Powered down and restarted the printer and tried again. Still gives the "paper too big" error each time.

Level 13
7,130 7,062 558 1,025
Message 2 of 2
Flag Post
HP Recommended

Someone else had this issue recently but with a new roll. His issue ended being the roll was in fact a shade larger then 60". It was an hp roll and he loaded it after having a smaller roll loaded. Just for the heck of it take out a tape measure and confirm that the paper is 60" or smaller.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation