• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet 500 24-in Roll Printer

Hi, I have recently bought a new Windows 11 PC, a massive difference from the old clockwork Windows 7 PC I was using!  However, I cannot find a driver for the Designjet 500 printer I have.  Is there a compatible one available or can anyone help please?  I am an Architectural Technologist and have a backlog of A1 size drawings to print.  

2 REPLIES 2
HP Recommended

I would suggest that you try the HP Smart UPD driver. As it supports PCL3 it should be able to work with the 500. https://support.hp.com/ca-en/help/smartupd  

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Yes you may still able to use the HP Designjet 500 with Windows 11 by updating to a newer driver and an accessory card to the plotter.

There's a shop that sells it. 

DesignjetStore dot com

hope it helps.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.