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OldGoat-Barry
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Designjet 500 not printing all PDF components

HP Recommended
Designjet 500
Microsoft Windows 10 (64-bit)

I have a rather weird problem where my printer is not printing everything on my PDF.

STEPS: I create a cad type drawing and then import to vector editing program. Here I add a logo and other design text. I then export to PDF to print (usually A1 or A2 size).

When I print, the printer does not plot my added logo and text but does plot the imported cad design.

Note: The first time I attempted it, it plotted correctly but now.. items are missing.

 

I am at a loss here. If anyone can help, I would be eternally grateful.

 

1 REPLY 1
skuks
Level 5
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Message 2 of 2
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HP Recommended

It's the HP-GL/2 driver problem mostly...If logo is copy-pasted not dragged (like photoshop) problem occurs..

Some articles to read:

https://support.hp.com/us-en/document/c00027917

and using checkboxes for "The print quality" (image resolution) and "The optimization" - Optimize for Images (mostly)

and some kind of solution (read to the bottom posts):

https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-and-Digital-Press/having-trouble-print...

 

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