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Designjet T120 36" - Single Sheets

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Designjet T120
Microsoft Windows 7 (64-bit)

I have a client that is using the Sheet Feed feature of the T120


Her sheets are 32" x 48"

She selects Single Sheet from the front Panel - loads the sheet from the front.

The unit then shows "loading Roll" ? She has to reselect Single Sheet, the unit asks her to remove the roll?

She removes the sheet and refeeds it for the printer to accept.


This obviously doesn't make sense to load thwe sheet twice. Has anyone else seen this?

Is there a better way to load the Single sheet?



Roy K

Level 12
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There is new firmware release from MAR 2018. there are some media fixes with new firmware maybe it will help.

My profile on LinkedIn

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Level 7
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That type printer sheet sense up-to A1 size if you load upper size it goes to automatically selected on roll.... It could not be firmware or printer internal issue..... Just remember once completed to load the sheet and print as same size in the printer driver and select sheet in the PC. 


Otherwise haven't any Alternative solution for this situation.


But how is it possible to load the 32inches *48 inches during printer wide up-to 24inches for this model.. . Maybe it's a T520 36inches printer....

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