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Designjet T120 refuses to print documents in correct size

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HP DesignJet t120
Microsoft Windows 7 (64-bit)

This product is more hassle than anything. It never works correctly. I've been trying for an hour now to print a 21x27 poster from the HP Instant Printing software that came with the printer.  Even with 16x20 posters, it makes up its own dimensions which are always bigger than the printing paper so it always cuts it off.  


Any and all help would be appreciated with this issue as it is very frustrating.

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Dear customer,


Kindly load the media roll of a1 size that is 23.4 x33.1 inch media,

as the image that your are trying to print is  21x27 inch, select in plotter as A1 and from Driver Properties A1

and from application A1, This should fix the issue.


For 16x20 select A2 size paper, A2 is 16.5X23.4 in application, drivers and plotter.




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