Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
New member
1 0 0 0
Message 1 of 2
Flag Post

Designjet T2500 & T2520 network connectivity issues

HP Recommended
Designjet T2500
Microsoft Windows 7 (64-bit)

We have a DesignJet T2500 PS and a T2530 PS that our CAD department uses to plot construction/engineered drawings. We are experiencing issues with these plotters not staying connected to the network. We are having to power cycle the plotters every couple of days to re-establish network connectivity. We have a service/maintenance company that has updated the Firmware on both machines. We have also had our network support company verify our network and the Plotters network settings. I am running out of options as to why this keeps happening. 


Any Suggestions?

New member
4 3 0 0
Message 2 of 2
Flag Post
HP Recommended

Our office has been experiencing the same with our T2500PS since we got it a few years ago. Firmware updates, driver updates, Router upgrades, nothing has worked.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation