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jmil413
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Designjet T2500 & T2520 network connectivity issues

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Designjet T2500
Microsoft Windows 7 (64-bit)

We have a DesignJet T2500 PS and a T2530 PS that our CAD department uses to plot construction/engineered drawings. We are experiencing issues with these plotters not staying connected to the network. We are having to power cycle the plotters every couple of days to re-establish network connectivity. We have a service/maintenance company that has updated the Firmware on both machines. We have also had our network support company verify our network and the Plotters network settings. I am running out of options as to why this keeps happening. 

 

Any Suggestions?

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sprime1
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Our office has been experiencing the same with our T2500PS since we got it a few years ago. Firmware updates, driver updates, Router upgrades, nothing has worked.

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