-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Designjet T2530 scan to email fails

Create an account on the HP Community to personalize your profile and ask a question
11-27-2017 03:40 PM
Trying to use scan to email function on a Designjet T2530.
When you run email server test from the support tab in the webgui it fails on step 14 of test it says there is no Internet connection.
However, if you run an email server test from the Email server setup page the email test gets successfully delivered.
Opened a ticket with HP support back in early Oct and was told issue would be fixed in a firmware update.
Currently using version MRY_04_05_00.5 no newer updates shopwing yet on HP website.
Any ideas when/if this will be resolved?
06-07-2018 04:37 AM
We just bought 4 of these potters and ran into the same issue, however we found a fix:
1) Under the Networking tab > TCP/IP(v6) > Disable the IPv6 option
2) Download and apply the following firmware > MRY_04_06_01.1
Hope this helps !