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Smitharch
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Designjet T520 will not autorotate, does not recognize paper size in multi-sheet tray

HP Recommended
Microsoft Windows 10 (64-bit)

Designjet T-520-24 printer.  I cannot get the printer to autorotate, and it gives me a paper mismatch message.  If i want to print on 11x17 landscape, it says I need to have 17 inch wide paper instead of automatically rotating it.  It also frequently says I have odd sized paper instead of the 11x17 paper that is in the multi-sheet tray.  This is extremely frustrating; when I get it fixed it goes out of whack as soon as the next software update from Microsoft.

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HarryCR
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HP Recommended

Hello @Smitharch 

 

I know many people is having similar issues, most of them are resolving this paper mismatch issue by following this table:

HarryCR_0-1615557272885.png

I hope it will help you resolving the autorotate issue at least because if Microsoft keeps sending updates I guess you will need to uninstall and reinstall the driver.

 

Regards.

I am an HP employee
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