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Guy-1
Level 4
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Message 1 of 2
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Designjet T790 Ink indication

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HP T790

I have a designjet T790 that shows that all the ink cartridges are at 99% even though they have been used (some are almost empty).  This has been an issue for quite some time and the cartridges have been changed a number of times - the indication on the control panel stays at 99% no matter how much ink is used.

 

Is there a fix for this or can the cartridge levels be manually reset/adjusted ?

 

Thanks

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D Hook
Level 7
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Wish I could help but I have the opposite problem.  Put in new cartridges and they sometimes register empty and sometimes register full.  Same printer.

 

Firmware has been updated.

 

Watching this thread in case someone has an answer.

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