cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
brianmca
New member
1 0 0 0
Message 1 of 2
304
Flag Post

Designjet Z5600 cutter moves of it own accord

HP Recommended
HP Designjet Z5600postscript 44inch
Microsoft Windows 7 (64-bit)

Hi I have a designjet z5600 which moves the cutter at random moments in the middle of print jobs.

I have done the firmware update manually but still no joy. I have then booted the printer into diagnostics to run the cutter test. As per manual i run the scan axis test which is sucessfull. Then the Paper Drive test which freezes at Initializing getting information. 

 

Any Ideas ?

Has anyone come accross this before

1 REPLY 1
AntonH
New member
1 1 0 0
Message 2 of 2
Flag Post
HP Recommended

i have the same problem . Updated the firmware to the latest version but no go.

Anyone has any idea what the solution could be?

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation