• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎03-18-2020 05:01 PM

HP Recommended
Product: DesignJet T830
Operating System: Microsoft Windows 10 (64-bit)

Printer will no longer print the last +/- 1 inch of the final sheet in a set of drawings. If I send just one sheet, last +/- 1 inch does not print. Happens out of multiple programs from multiple computers, no issues printing to other small format printers on network. Printer is connected via wi-fi to network. Worked fine last month. Current work around is to add an additional sheet to the job and hit "cancel" before the additional sheet starts to print.

Can't find any information on this issue so any help is appreciated.

Thanks

1 REPLY 1

‎04-20-2020 04:06 AM

HP Recommended

Hello ,

 

Are you using a custom media size?

I am an HP Employee.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.