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Cuffieselvern
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Deskjet ink advantage 4645

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Deskjet ink advantage 4645
Deskjet ink advantage 4645 has been saying (now printing alignment page ) for the last 3 days how do i get it out of this mode 😭
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Jeet_singh
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Hi @Cuffieselvern,

 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

 

I understand that your Deskjet printer is stuck on alignment sheet. I’d suggest you perform a power drain to try and fix this issue. Here are the steps:

  • Remove the printer cartridges.
  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.
  • Now, insert the cartridges and try to make a copy and a print from PC.

Alternatively, I would suggest this could be a possible possible printer is not recognizing the paper fed in the input tray. I would suggest you try and clean the paper pick rollers.

For more assistance, please follow the steps suggested in the support document for - HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-All-in-One Printer Series - An 'Out of Paper' ...

 

Please let me know if this resolves the issue, or if you require further assistance!

Jeet_Singh
I am an HP Employee

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Jeet_singh
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Hi @Cuffieselvern,

 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

 

I understand that your Deskjet printer is stuck on alignment sheet. I’d suggest you perform a power drain to try and fix this issue. Here are the steps:

  • Remove the printer cartridges.
  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.
  • Now, insert the cartridges and try to make a copy and a print from PC.

Alternatively, I would suggest this could be a possible possible printer is not recognizing the paper fed in the input tray. I would suggest you try and clean the paper pick rollers.

For more assistance, please follow the steps suggested in the support document for - HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-All-in-One Printer Series - An 'Out of Paper' ...

 

Please let me know if this resolves the issue, or if you require further assistance!

Jeet_Singh
I am an HP Employee

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Cuffieselvern
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Thanks its working again
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Jeet_singh
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Hi @Cuffieselvern,

 

Thank you for the update,
I appreciate your time and efforts, 

 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

 

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.

 

Take care now and do have a fabulous week ahead. 🙂
Regards,

Jeet_Singh
I am an HP Employee

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Ash181
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I tried everything you said but still displays "assignment page" thing. I cannot, for the life of me, do anything !!! 

 


 

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kevin-t
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Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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