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Hello HP Team,

We are using HP designjet T830 Plotter and a extended OEM warranty was purchased for the same I want to know what covers under extended OEM warranty whether the consumables also come under warranty

2. i want to know whether printer Head is a consumable item.

3.please share the   document of hp extended OEM warranty

1 ACCEPTED SOLUTION

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@tec12

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ECHO_LAKE
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Typically print heads are going to be a consumable item. Warranty terms will vary depending on geographic location so I cannot state definitively for India. You should have been given a contract number for your Carepack. I am flagging the moderators in hopes they can have someone from India reach out to clarify for you. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hello Hp team

Can anyone from HP india share the document of extended OEM warranty

HP Recommended

@tec12

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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