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‎12-11-2023 03:57 AM - edited ‎12-11-2023 03:58 AM

HP Recommended
Product: HP DesignJet T520 36-in Printer

Hi HP community.

 

Suddenly we get an error message on our T520 printer after changing our 711 black cartridge. It started of by showing only 10% black in a new cartridge. Then the error came:

"There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP".

Solution 1 was to reset the product. That didn't work.

Solution 2 is to contact HP support.

I've tried to restart while holding down the power button after unplugging the printer. It didn't work either.

 

Anyone who knows how to fix this?? 🙂

1 person had the same question
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