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Grippers want grab paper to print & cleaned printheads still not workn'. Should I get new printer

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HP Officejet 7500A Wide Format Printer
Mac OS X 10.11 El Capitan

I have a HP Officejet 7500A Wide Format Printer and I received a printhead problem message to clean my printhead. I did and it did not fix the problem. Also, my gripper doesn’t grab my paper when I print. My question... is it cost efficient to simple replace my printer at this time or seek repairs? What should I do? ThanksMy Printer.jpeg

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You have 2 problems, printhead and paper handling issue. It would be cheaper to buy a new printer.

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