cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
cmelledge
Level 1
8 5 0 0
Message 1 of 2
198
Flag Post

HP 5520

HP Recommended

On Line chat, help me

1 REPLY 1
Dragon-Fur
Level 16
Level 16
33,183 32,661 3,044 11,033
Message 2 of 2
Flag Post
HP Recommended

@cmelledge

 

Be careful what you ask for.

 

Asking an online chat service to contact you may result in being scammed by people that want to take advantage of you.

 

Be aware that HP will not contact you.  You must initiate contact.  You must create / log a case number.

 

Scammers, on the other hand, may send you a message saying,  "Sure, come on in - CHAT or call us" -- they may then (try to) convince you to let them into your computer to do whatever they like.

 

If you want to contact HP in your region, please use the prescribed channels:

 

HP Contact Information – Sales, Technical Support, other Contacts 

 

Scams and Unscrupulous Contacts – Please READ:

 

Be aware of scams, thieves, and vermin that infest the underbelly of the forum. 

These people are NOT here to help you.

 

AND

Signs of Vermin:

  • Do not respond to “for hassle free help – call us at this number” messages.
  • HP does not post unsolicited private messages that contain embedded phone numbers or email addresses.
  • HP does NOT sign email or messages as “Helpdesk”, “TechHelp”, “TechDesk” or anything remotely similar.
  • Verify all phone numbers against HP Contact information in HP Documents.
  • HP will not call you to tell you there is a problem on your computer.
  • HP will not call you and ask for your personal information.
  • HP will not call you to offer you money.
  • HP will not insist that you let the technician log into your computer.
  • HP will not tell you your computer is full of malware and then offer to sell you a “plan”.
  • Avatars and "HP" screen name emblems within the content (inside) an email or message can be faked.

 

HP and Forum Community HP Experts do NOT message, call, or email you and promise to fix a problem if you would just "call this number", give out your personal information, promise your first-born child, provide a credit card number.

 

 

HP Contact Options…

 

NOTE:

HP may advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

 

HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers only hardware.  Care Pack Warranties differ by contract.

 

 

Open Browser to HP Forum,

Scroll down to the bottom of the page,

Click Contact HP

 

Click Support

Follow instructions

 

Technical Support Details - Regions

 

USA / Canada

  1. Submit information online: HP Customer Support - USA / Canada - Contact
  2. Sign in or continue as a guest

UK

  1. For faster support, submit information online HP Customer Support - UK - Contact
  2. Contact Phone: Contact HP UK – Phone Assist

 

Everywhere else

  1. Contact Information: HP World-Wide Support

 

 

 

Thank you for participating in the HP Community Forum.

 

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

 

Dragon-Fur

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation