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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
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HP Recommended
Hi,
Have you installed the HP driver for your printer?
If not, from the Start Menu select Settings > Devices > Printers & Scanners and remove any instance of the listed 7500A printer, if it is connected with a USB be sure to unplug the cable first and restart your computer.
Right-click the Start menu and select Run, type the following and press OK:
Spoiler
printui /s /t2
Remove any instance of your printer, be sure to select to remove both driver and its driver package and confirm, then close this dialog.
Download and install below software for your printer:
https://ftp.hp.com/pub/softlib/software12/COL34809/mp-109374-3/OJ7500_E910_1315-1.exe
For a USB connection, do not plug the cable till the installation clearly asks to do so.
May you see any difference now?
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
Have you installed the HP driver for your printer?
If not, from the Start Menu select Settings > Devices > Printers & Scanners and remove any instance of the listed 7500A printer, if it is connected with a USB be sure to unplug the cable first and restart your computer.
Right-click the Start menu and select Run, type the following and press OK:
Spoiler
printui /s /t2
Remove any instance of your printer, be sure to select to remove both driver and its driver package and confirm, then close this dialog.
Download and install below software for your printer:
https://ftp.hp.com/pub/softlib/software12/COL34809/mp-109374-3/OJ7500_E910_1315-1.exe
For a USB connection, do not plug the cable till the installation clearly asks to do so.
May you see any difference now?
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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