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‎01-11-2019 11:34 AM

HP Recommended
Product: HP 7612 Officejet
Operating System: Microsoft Windows 10 (64-bit)

I just changed computers.  My old computer ran on Windows 7, my new computer runs on Windows 10 operating system.  On my old computer I could change the paper size from "letter" to "super margin."  Now I cannot find the "super margin" option.  How do I troubleshoot the issue?

 

Thanks!

2 REPLIES 2

‎01-12-2019 04:31 PM

HP Recommended

@eagleelectric

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

We are currently researching on this issue and will get back to you within 24 - 48 business hours

 

Thank you 😊

KrazyToad
I Am An HP Employee

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‎01-15-2019 01:55 PM

HP Recommended

@eagleelectric

 

May I know which printing App are you using on your computer?

 

I suggest you download and try the HP Smart App: https://www.microsoft.com/en-us/p/hp-smart/9wzdncrfhwlh?rtc=1&activetab=pivot:overviewtab

 

You can refer to this Link: https://support.hp.com/in-en/document/c04675142 for more information on HP Smart App

 

Keep me posted if this helps

 

Thank you 😊

 

KrazyToad
I Am An HP Employee

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