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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- HP 7612 Officejet

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01-11-2019 11:34 AM
I just changed computers. My old computer ran on Windows 7, my new computer runs on Windows 10 operating system. On my old computer I could change the paper size from "letter" to "super margin." Now I cannot find the "super margin" option. How do I troubleshoot the issue?
Thanks!
01-12-2019 04:31 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I have gone through your Post and would like to help
We are currently researching on this issue and will get back to you within 24 - 48 business hours
Thank you 😊
KrazyToad
I Am An HP Employee
01-15-2019 01:55 PM
May I know which printing App are you using on your computer?
I suggest you download and try the HP Smart App: https://www.microsoft.com/en-us/p/hp-smart/9wzdncrfhwlh?rtc=1&activetab=pivot:overviewtab
You can refer to this Link: https://support.hp.com/in-en/document/c04675142 for more information on HP Smart App
Keep me posted if this helps
Thank you 😊
KrazyToad
I Am An HP Employee