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‎09-25-2019 12:02 PM

HP Recommended
Product: 7612 Printer
Operating System: Microsoft Windows 10 (64-bit)

HP 76 Printer fails to pick up paper, What can I do?

1 REPLY 1

‎09-27-2019 06:33 PM

HP Recommended

@dm165746

 

Welcome to HP support community.

 

Are you trying to print from ADF or input tray?

 

Meanwhile:

Make sure that the printer rests on a flat surface

  1. Make sure that the surface the printer rests on is flat, level, and hard.

  2. Make sure that part of the printer's base does not rest on anything that might cause the printer to tilt, even slightly.

  3. Pull out the paper tray.

  4. Load 10 sheets of U.S. letter or A4 plain white paper in the paper tray.

  5. Push the paper tray back into the printer.

Refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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