Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
New member
1 0 0 0
Message 1 of 2
Flag Post


HP Recommended

Colour problemColour problem

This printer of ours starting demarcating/separating colours recently as you can see on the photo.  This happens whether printed or saved on a flash drive.  I've no idea how we got to this stage and we're indeed very confused.  I bought this machine for my aunt and she's the one using it and experiencing these problems.  She isn't internet savvy, thus, I'm submitting this on her behalf and will be communicating all the responses to her as soon as possible.


Your help on how to resolve this will be very highly appreciated please.


Many thanks in advance.


Level 7
880 810 37 84
Message 2 of 2
Flag Post
HP Recommended

I saw your post a few days ago & still no reply. So I give my suggestion , since I do not know program did she use to print.


First Try to do a printhead alignment & make sure printer pass the printhead alignment...   make sure all colors are ok.
           ( I suspect one or two colors might missing )


if above pass , then . since map has colors & if photoshop was used , open image &  use           edit             convert                       working RGB........


then image going to print.... use the HP ICC profile for that paper....


Result might come out...........

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation