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damian1231
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Message 1 of 2
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HP DESIGNJECT COLOUR SEPARATION PROBLEM

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HP DESIGNJET T2300 eMFP

Colour problemColour problem

This printer of ours starting demarcating/separating colours recently as you can see on the photo.  This happens whether printed or saved on a flash drive.  I've no idea how we got to this stage and we're indeed very confused.  I bought this machine for my aunt and she's the one using it and experiencing these problems.  She isn't internet savvy, thus, I'm submitting this on her behalf and will be communicating all the responses to her as soon as possible.

 

Your help on how to resolve this will be very highly appreciated please.

 

Many thanks in advance.

 

1 REPLY 1
jasonmiamifl
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I saw your post a few days ago & still no reply. So I give my suggestion , since I do not know program did she use to print.

 

First Try to do a printhead alignment & make sure printer pass the printhead alignment...   make sure all colors are ok.
           ( I suspect one or two colors might missing )

 

if above pass , then . since map has colors & if photoshop was used , open image &  use           edit             convert                       working RGB........

 

then image going to print.... use the HP ICC profile for that paper....

 

Result might come out...........

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