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- HP DESIGNJET T920. PRODUCED WRONG COLOR OUTPUT. CYAN BECAME ...

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3 REPLIES 3
10-22-2019 11:53 AM
I am not even sure how that is possible unless the ink cartridges were inserted in the wrong slots. Has the unit worked before and this is a recent development? Did you change any cartridges lately? Are you using OEM or refilled cartridges, if refilled perhaps the vendor screwed up and filled the wrong colors.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.




I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-24-2019 08:16 AM
The part you replaced is labelled like used parts normally are. Was that sold as new? If the error started after replacing the board I would suspect the board, unless this issue was the reason you replaced the main board.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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