HP DJ T1100 PAPER LOAD ISSUES

[perthblue]

Initialises correctly ..however when you try to load media from either roll it gives the message 

``remove roll from sheet path`` however there is no media in there..I have cleaned the sensors without success..

any suggetsions?

Thanks

[Valsimot]

Have you cleaned the sheet detection sensor? It's that small gap in the blue circle where you insert sheet, clean it well or use some compressed air to blow it. 

[perthblue]

Thanks for your reply..yes I have cleaned that sensor..I should add that the Plotter loads a sheet no problem at all..

[Valsimot]

Plotter loads sheet without a problem because the sheet sensor is dirty or defect and plotter constantly detects loaded media in the sheet path.  I had the same problem like 10 times on different plotters, never had a defective sensor, always cleaning without any or with minimum disassembly helped.

Use a flashlight to locate sheet sensor and use alcohol wipes to get in that small gap and clean it once more.

[perthblue]

Thanks for the reply...I will take another look at it and report back