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‎07-17-2023 07:29 AM - last edited on ‎07-19-2023 07:05 AM by Retired

HP Recommended
Product: DesignJet T210

I'm on my work PC where I have multiple printers installed. On Friday I installed the entire HP suite of software recommended to me by the driver download page for a new DesignJet T210. This included HP DesignJet Utility, HP Support Assistant, HP Click, T210 drivers, etc.

 

I'm now trying to print something this morning and all of my other printers are grayed out . This includes my print to PDF virtual devices.

1.png

When I click on they grayed out icons this comes up

2.png

I tested printing to these printers from another computer and they work fine.

 

Any idea how to fix this or what might have happened?

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