cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
uebelstgut
New member
2 1 0 0
Message 1 of 5
1,335
Flag Post

HP Designjet 500 - Druckkopffehler

HP Recommended
HP Designjet 500
Microsoft Windows 7 (64-bit)

Die Fehlermeldung "Druckkopf ersetzen" erscheint.

Der Austausch durch einen neuen Druckkopf erbrachte auch nicht den gewünschten Erfolg.

Der alte Druckkopf bringt die Fehlermeldung 1330

Der neue Druckkopf bringt die Fehlermeldung 0334

Über erfolgversprechende Lösungsansätze wäre ich sehr erfreut.

4 REPLIES 4
Cheron-Z
Retired
Retired
4,444 4,336 250 492
Message 2 of 5
Flag Post
HP Recommended

@uebelstgut

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP
Was this reply helpful? Yes No
uebelstgut
Author
New member
2 1 0 0
Message 3 of 5
Flag Post
HP Recommended

Okay, I'm sorry.

 

My Designjet 500 shows a printhead error, so I tried to exchange the heads but it still doesn't work.

With the old printhead it shows error code 1330, the new old error code 0334.

 

I have no idea what to do..

 

TIA

Was this reply helpful? Yes No
Nrtx
New member
2 2 0 0
Message 4 of 5
Flag Post
HP Recommended

I have the same problem in another desingjet500 with yellow printhead.

Same error code with new yellow printhead.

 

Waiting for your help.

Was this reply helpful? Yes No
Nrtx
New member
2 2 0 0
Message 5 of 5
Flag Post
HP Recommended

I tried to put old yellow printhead again, and now printer says it is outdated (08-2013) ok but the black printhead gets 0334 error too:Crying:

how is it possible if I don't touch it and no print is allowed ?

 

New Yellow printhead outdate in 03-2020

 

After insert the new yellow printhead again, error in black printhead dissapears. Ole!!!

 

I begin to think of a possible firmware problem

 

waiting for your help

Thanks

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation