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HP Designjet T120

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HP Designjet T120
Microsoft Windows 10 (64-bit)



Lately on my HP Designjet T120, I have been receiving the following message when I tried to print a file on roll in oversized D but the printer kept telling me that it requires to be printed on Multi-shee tray. I tried restarting the printer but still not came out the same issue.


"File name" requires to be printed on Multi-sheet tray but the printer is currently using Roll. Please choose among these options.


Please advice on how to tackle the bug.

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Hi,  Thanks for contact with HP Support Forum.


At first update the latest firmware through HP DesignJet Printer Utility.


Driver and Firmware:


N.B: Firmware Rev. depands on your printer last digit on Part Number like: CQ890A/B/C



Once complete the firmware update, then try to settings like below (Just change the Paper Size):


Please choose your requirements wise paper size and follow like below setup.


a.jpg1st Partb.jpg2nd Part


I hope that answers will support to concern adequately. Let me know! Good luck 

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