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KennyYFAI
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HP Designjet T120

HP Recommended
HP Designjet T120
Microsoft Windows 10 (64-bit)

Hi, 

 

Lately on my HP Designjet T120, I have been receiving the following message when I tried to print a file on roll in oversized D but the printer kept telling me that it requires to be printed on Multi-shee tray. I tried restarting the printer but still not came out the same issue.

 

"File name" requires to be printed on Multi-sheet tray but the printer is currently using Roll. Please choose among these options.

 

Please advice on how to tackle the bug.

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rasheddul
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HP Recommended

Hi,  Thanks for contact with HP Support Forum.

 

At first update the latest firmware through HP DesignJet Printer Utility.

 

Driver and Firmware: https://support.hp.com/us-en/drivers/selfservice/hp-designjet-t120-printer/5263073

 

N.B: Firmware Rev. depands on your printer last digit on Part Number like: CQ890A/B/C

 

 

Once complete the firmware update, then try to settings like below (Just change the Paper Size):

 

Please choose your requirements wise paper size and follow like below setup.

 

a.jpg1st Partb.jpg2nd Part

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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