Create an account on the HP Community to personalize your profile and ask a question
11-24-2022 11:05 AM - edited 11-24-2022 11:47 AM
Blue screen is a formatter issue. On this model it is usually a failed USB stick that contains the firmware. Order from the HP Parts Store.
Part number is CQ890-67105
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
Didn't find what you were looking for? Ask the community