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‎11-24-2022 10:46 AM

HP Recommended

Hi there, my printer is not working, it only shows a bluescreen with error code B3FC1184

Does anybody have an idea how to solve this problem??

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1 REPLY 1

‎11-24-2022 11:05 AM - edited ‎11-24-2022 11:47 AM

HP Recommended

Blue screen is a formatter issue. On this model it is usually a failed USB stick that contains the firmware. Order from the HP Parts Store.

 

Part number is CQ890-67105

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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