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02-25-2021 03:21 AM
While changing new printhead with new set of cartridges, printer throwing error as Printhead Startup Failure. Not enough ink to complete startup. Then i restart the printer, it shows leakage in Cyan cartridge. Then i replaced a new Cyan cartridge then it shows all original cartridge installed and proceed for initialization of printhead. After sometime it shows ink leakage in YMK.
What shall i do further to solve the issue. Thanks in advance.
02-25-2021 12:55 PM
Just a the same issue and it turned out to be a doa printhead. Replaced head and all was good. Talk to your vendor and explain. If you get a leak out of box this should be covered by warranty.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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