• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet T1500 36-in PostScript Printer
Microsoft Windows 10 (64-bit)

So what I have going on is that there is a printer that only prints on 17" paper as their default paper. I have been tring to get it to consistantly load 17" paper. I have done line sensor calibrations on several sizes of paper. one weird thing i noticed. Was that the printhead alignment printed the pattern in the middle of the paper. Not to the left aligned side. So i tried again. I am hoping to get it to align correctly. I got it to recognize the paper the first time i calibrated the line sensor. The next time it started to unload the paper because it couldn't "correct skew" then it would just cancel the paper load process. I tried resetting the EEPROM and doing a disc check to make sure the sofware wasn't causing the issue. Then doing another calibration but was unssuccessful.  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.