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03-12-2021 08:03 AM
Hi, I have a HP Designjet Z3200 which has a continuous E ink cart empty message.
I've tried 3 brand new original HP inks, all give the same message.
I replaced the left ink supply station with no effect.
Is there anything else which can cause this error?
I ran diagnostics on the ISS and results said it was working fine, ran diagnostics on the inks them selves and each time advises the E ink is empty.
03-12-2021 02:59 PM
Service documentation states to run the ink delivery system test as well.
If after replacing the ISS you still get the error then the ink tubes are the next part recommended.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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