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‎03-12-2021 08:03 AM

HP Recommended

Hi, I have a HP Designjet Z3200 which has a continuous E ink cart empty message.

I've tried 3 brand new original HP inks, all give the same message.

I replaced the left ink supply station with no effect.

Is there anything else which can cause this error?

I ran diagnostics on the ISS and results said it was working fine, ran diagnostics on the inks them selves and each time advises the E ink is empty.

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1 person had the same question
1 REPLY 1

‎03-12-2021 02:59 PM

HP Recommended

Service documentation  states to run the ink delivery system test as well.

If after replacing the ISS you still get the error then the ink tubes are the next part recommended.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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