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HP Designjet Z6100 61:01 Error Message

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HP Deisgnjet Z6100
Microsoft Windows 10 (64-bit)



I'm trying to print on my HP Designjet Z6100 and whenever I send a file through (I'm sending a jpg file from photoshop) I keep getting the same error message 61:01 which states its a wrong file format. 


I've assured to update the firmware but can't seem to figure out what the issue is. 


Any help would be appreciated. 





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I am having this same problem. Is there a fix for this?  

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