02-24-2023 09:32 AM
HP Designjet Z6dr recognizes the paper roll I've loaded on roll 1. It shows in the printer panel and is calibrated. But when I go to print, it shows roll 1 not loaded, but roll 2 is. There is currently nothing loaded on roll 2. I can force it to print, but I think the colors are off I assume because it is not calibrated correctly. I have restarted the printer and unloaded and reloaded both rolls.
The printed and my computer are both connected by ethernet cable to a LAN at work.
What can I do to fix this?
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