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‎10-23-2020 04:57 PM

HP Recommended
Product: Designjet Z6810
Operating System: Microsoft Windows 10 (64-bit)

printing preferences.pngZ6810.jpgi print posters out that are 25x39 or 25.5x39.5 and the advanced printing preferences show up for a second and disappear and open  normal only layout and Paper/quality. the settings are set to letter size and i can't make any changes to make custom or figure out how to keep the pop-up of the advanced printing preferences from crashing. 

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2 REPLIES 2

‎10-23-2020 09:07 PM

HP Recommended

Just ran into this with a customer, the V4 drivers would not allow the advanced properties to open at all. Check if your plotter is compatible with the Universal designjet  print driver and install that and use the PS3 driver.

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‎10-23-2020 10:22 PM

HP Recommended

Thanks for your response it helps but Could you attach a link and explain how to install correctly?

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