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narender_k4
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HP Deskjet Ink Advantage 3835 printer - ERROR CODE OXC4E8000

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HP Deskjet Ink Advantage 3835
Microsoft Windows 10 (32-bit)

Dear Team,

 

I am getting an error on Display screen as " ERROR CODE   OXC4EB8000    HWLMICCI2 C"

 

Printer Model : HP Deskjet Ink Advantage 3835

[personal information removed]

 

Pls check and do the needful.

 

 

 

 

1 REPLY 1
Raj1788
HP Support Agent
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@narender_k4

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Where do you see the error message? (printer/computer)

How is the printer connected?

Is the carriage moving freely?

Any hardware or software changes made on the printer?

Is the wireless light blinking or steady?

Have you tried any troubleshooting steps on your own?

Remove the cartridges and check if you see a different error.

 

I suggest you do a Hard Reset

 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

 

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

Use this link: https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3830-all-in-one-printer-series/7172328... for your reference.

 

Keep me posted

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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