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HP HD Pro Scanner touchscreen sucks

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HP HD Pro Scanner

When is HP going to fix the many, many issues with the HP HD Pro Scanner? The touch screen GUI is the worst interface I have ever seen. The person who coded it must have flunked out of school: it has extrememly limited functionality, none of it is intuitive and the help is useless, it constanly can't connect to the printer or network, and the controls for the menus and windows were designed by a complete idiot. It is a guessing game about what to do to try and get it to work. Seriously, hp should be very ashamed of even releasing the touchscreen computer. 

D Hook
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You seem to be holding back a little.  C'mon...let us know how you REALLY feel!


We've had an MFP 4500 scanner for about 10 years now and haven't had any trouble at all with the touch screen.  And the only time it disconnects is when someone (usually me) does something stupid.  It's otherwise been a very good machine.  BTW, you're using the stylus on the touch screen, right?


But I do share your sentiments about it not being very intuitive.


And when we first started using it, it took some time to get used to it's little quirks when selecting copy/scan/print.  But the more you use it, the easier it gets.

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