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Allegraman23
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HP L25500 error message "Missing Printhead Cleaning Kit"

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HP Designjet L25500
Microsoft Windows 7 (64-bit)

My printer is showing Missing Printhead Cleaning Kit and ststus show 174%

 

I tried upgrading firmware but it comes back and says it cant upgrade the firmware

 

Brian

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Valsimot
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Do you have spare printhead cleaning kit CH621A to replace ?

 

 




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Allegraman23
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Yes,  I replaced with New unopened printhead cleaning kit CH621A.

 

It goes through and tries to load/recognize new kit but comes up with the same error "Missing Printhead Cleaning Kit"

 

Brian

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Valsimot
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You might have a dirty line sensor that detects new cleaning kit and resets count to 0.




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Allegraman23
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Do you know of any cleaning YouTube videos or tech bulletins on How to correct?

 

TIA

 

Brian

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Valsimot
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