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BPOE
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HP OfficeJet 7510 - Wrong Paper Size Detected

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OfficeJet 7510
Microsoft Windows 10 (64-bit)

When I try to do a copy, the printer thinks that large papeer 13x19 is loaded in the tray.  Regular letter size is loaded.  Regular printing is done without issue and scans do not have a problem.  How do I get the printer to know the correct size is loaded in the tray?

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Rainbow23
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Hi @BPOE,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with your HP OfficeJet 7510 Wide Format All-in-One Printer wherein the printer takes the copy size as 13x19 for letter size paper.

 

This issue could occur if copy settings set as default is not of letter size.

 

Let's go through a few steps that may help to fix this issue.

 

And here are a few steps in the link: Copying Documents or Photos

 

Let me know if this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

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